Remote Application Support Engineer EG Online

Job Summary

We are actively seeking a highly qualified professional to join our organization in the position of Application Support Engineer. In this crucial role, you will be responsible for driving key operational initiatives and contributing to overall growth. If you are passionate about professional excellence and working in a dynamic environment, this position offers an outstanding platform to elevate your career. You will collaborate closely with cross-functional teams, implement industry best practices, and deliver measurable outcomes that directly support our mission. TGS is hiring experienced Application Support Engineers for enterprise application maintenance.

Responsibilities

As part of your daily obligations in this role, you will be expected to execute the following core duties:

• Troubleshoot and resolve technical application support tickets.
• Utilize SQL, APIs, and system monitoring tools effectively.
• Continuously monitor project milestones to ensure timely delivery and quality standards.
• Prepare periodic status reports and present detailed insights to management.
• Collaborate seamlessly with internal departments to maintain operational alignment.

Requirements & Qualifications

To qualify for this role, candidates must meet the following professional criteria:

• 3 to 5 years experience in enterprise software application support.
• Strong analytical and system troubleshooting background.
• Proven ability to manage complex operational tasks independently under project deadlines.
• Strong commitment to professional integrity, ethical standards, and learning.

Technical & Soft Skills

Excelling in this position requires a balanced combination of technical domain knowledge and soft skills:

• SQL database querying, API diagnostics, system monitoring.
• Excellent technical communication skills.
• Exceptional problem-solving abilities and critical thinking skills for operational challenges.
• Outstanding verbal and written communication skills for cross-team collaboration.

Why Join Us

Our company is dedicated to providing an inspiring work culture that empowers every team member:

• Full-time 100% remote position based in Egypt.
• Competitive salary package.
• Substantial professional growth pathways and performance-based career advancement.
• A supportive team culture that values innovative thinking and personal initiative.

Our organization maintains transparent governance and professional standards across all teams.

Our organization maintains transparent governance and professional standards across all teams.

Our organization maintains transparent governance and professional standards across all teams.

How to Apply

To apply for this opportunity, please complete the application instructions outlined below carefully:
Send your updated CV to hhassan@tgs-eg.com.
We look forward to reviewing your credentials for this role as Application Support Engineer.

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