Technical Support Specialist

Job Summary

QDS is recruiting a Technical Support Specialist in Doha, Qatar for a 3-year enterprise contract. The Technical Support Specialist will provide 24/7 shift-based technical support across desktop environments, IP telephony, Active Directory, and VIP user installations.

Responsibilities

The Technical Support Specialist will resolve technical incidents involving PCs, Macs, printers, and mobile devices. Tasks include Active Directory management, SCCM patch administration, ITSM ticket logging, documentation, and onsite support during corporate events.

Requirements & Qualifications

Minimum 3 years of IT technical support experience, valid ITIL Foundation certification, and current Qatar residency (QID). Mandatory Arabic fluency and immediate availability are strictly required.

Technical & Soft Skills

Hands-on troubleshooting for hardware/software, PowerShell scripting, Cisco/MCSE knowledge, strong interpersonal skills, and adaptability to 24/7 shift rotas.

Why Join Us

We offer a long-term 3-year corporate contract in Qatar, competitive compensation, and exposure to large-scale enterprise infrastructure operations.

How to Apply

Interested applicants for Technical Support Specialist should email their CV to the QDS support address with mandatory details included.

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