Remote Virtual Medical Assistant – Metaplier

Job Overview

Metaplier is hiring a Remote Virtual Medical Assistant (fluent English – prior authorization and scheduling) to handle prior authorization requests, patient scheduling, and medical office workflows. The role is remote and full-time.

Responsibilities

This role typically involves:

• Handling prior authorization requests.
• Coordinating patient scheduling.
• Verifying insurance information.
• Updating medical records and ensuring accurate documentation.
• Handling calls in English.
• Tracking appointment changes and following practice protocols.
• Maintaining organized patient care information.

Qualifications

• Previous experience as a Medical Assistant or Virtual Medical Assistant, preferably supporting U.S. providers.
• Experience with prior authorizations and insurance verification.
• Strong knowledge of medical terminology and patient care.
• Proficiency with EHR systems and digital healthcare platforms.
• Fluent in English, written and spoken.

Professional Skills

Useful skills for this role include organization, multitasking, time management, attention to detail, professional customer service, remote work, and the ability to work in a fast-paced call environment.

Work Details & Application

This is a remote, full-time position (Monday–Friday, 8:00 AM – 5:00 PM CST). A reliable internet connection and quiet workspace are required. To apply, send your CV to khaled.hisham@metaplier.com.

Summary for Job Seekers

This is a Remote Virtual Medical Assistant opportunity for candidates with administrative medical support experience who want remote work with U.S. healthcare providers.

Additional Application Tips

Before applying, make sure your CV is up to date and highlights the skills and experience most relevant to the role. Prepare your portfolio if one is required, and write a short cover note explaining why you are a good fit and your comfort with remote work. Ensure you have a stable internet connection and a quiet workspace, as remote roles require strong self-discipline, independent time management, and effective team communication.

Notes on Remote Work

Remote work in this role requires delivering tasks on time, transparent communication through digital collaboration tools, and the ability to solve problems independently without direct supervision. A successful candidate is also expected to be organized, set priorities, and document progress regularly, as well as show self-discipline and flexibility when dealing with time-zone differences. Maintaining regular, clear communication with the rest of the team is essential to keep work running smoothly, along with a willingness to keep learning and developing new skills.